Refund Policy
Last Updated: 27.12.2023
1. Introduction
Thank you for choosing Credfico Consultancy Pvt. Ltd. for your bookkeeping and accounting services. We are committed to providing high-quality and satisfactory services. This refund policy outlines the terms and conditions under which refunds may be considered.
2. Scope of Services
Our bookkeeping and accounting services include maintaining financial records, preparing financial statements, reconciling accounts, taxation assistance, and compliance support as agreed in the service contract.
3. Fees & Charges
Service fees are collected in advance with the client’s consent.
4. Refund Eligibility Criteria
Refunds may be considered under the following circumstances:
- Non-delivery of agreed-upon services.
- Significant deviation from the scope defined in the agreement.
- Any other situation specifically mentioned in the contract.
5. Timelines for Refund Requests
Refund requests must be raised within 7 days after service initiation, milestone completion, or final delivery.
6. Partial Refunds
Partial refunds may be issued if only a portion of the service has been completed.
7. Cancellation Policy
If the client cancels services, the refund will reflect the portion of work already completed. Certain initial fees may be non-refundable.
8. Documentation Requirements
Clients must provide necessary documentation to support their refund request.
9. Method of Refund
Approved refunds will be processed through the original payment method or credited to the client’s account.
10. Communication Process
To request a refund, contact our support team at info@credfico.com. Our team will assist you through the process.
11. Review & Revision
This refund policy may be updated periodically. Clients will be notified of changes in advance.
For any clarification or assistance regarding our refund policy, please contact:
Email: info@credfico.com
Phone: +91 94296 92187
Sincerely,
Credfico Consultancy Pvt. Ltd.