Refund Policy
Last Updated: 27.12.2023
1. Introduction
Thank you for choosing CRED FINANCE CORPORATION for your bookkeeping and accounting services. We are committed to providing high-quality and satisfactory services to our clients. This refund policy outlines the terms and conditions under which refunds for professional fees may be considered.
2. Scope of Services
Our bookkeeping and accounting services include, but are not limited to, maintaining financial records, preparing financial statements, reconciling accounts, and assisting with taxation and compliance, as agreed upon in the service contract. Clients are encouraged to thoroughly review the service agreement to understand the specific deliverables.
3. Fees & Charges
Service fees are collected in advance with the client’s consent.
4. Refund Eligibility Criteria
Refunds may be considered under the following circumstances:
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Non-delivery of the agreed-upon services.
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Significant deviations from the scope of services as defined in the agreement.
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Other specific situations outlined in the service contract.
5. Timelines for Refund Requests
Refund requests must be submitted within 7 days after service initiation, completion of a milestone, or final delivery. Timely submission ensures prompt review and resolution.
6. Partial Refunds
Partial refunds may be granted if only a portion of the services has been completed or if certain agreed-upon services were not delivered as specified.
7. Cancellation Policy
If a client chooses to cancel services, the refund will be calculated based on the work completed up to the cancellation date. Certain fees, such as initial consultation charges, may be non-refundable.
8. Documentation Requirements
Clients must provide sufficient documentation or evidence to support their refund request, which may include account statements, reports, or any other relevant records.
9. Method of Refund
Refunds, if approved, will be processed through [method of refund, e.g., credit to the client’s account or reimbursement via the original payment method].
10. Communication Process
Clients may initiate a refund request by contacting our Customer Support team at info@credfico.com. Our team will guide you through the process and address any concerns.
11. Review and Revision
This refund policy may be periodically reviewed and updated to reflect changing circumstances or industry standards. Clients will be notified in advance of any updates.
For any questions or concerns regarding our refund policy, please contact us at info@credfico.com or +91 9429692187.
Thank you for choosing Cred Finance Corporation. We value your trust and the opportunity to serve your bookkeeping and accounting needs.
Sincerely,
Cred Finance Corporation
Contact: +91 9429692187